Antaragrafik Sdn Bhd

'We are a technical company that enjoys the challenge of the rapidly-changing IT business and are motivated by the satisfaction of successfully designing and implementing leading-edge industry solutions for our customers.'
We are also a people oriented company. This sounds a bit chic but it's a fact. We don't have a lot of customers - about 30 in each of 7 countries throughout ASEAN. Ours is a personal business. Most of our customers have been with us for a decade or more as have many of our staff. During this time we develop a strong relationship built on mutual trust and an understanding of one another's needs. We have done this the traditional way - face to face - rather than the new economy way - b to c - however being an IT company we will leverage or adopt this technology to make our customer relationships more efficient and productive. How might we do this? An obvious application of b to c is in customer support. For example, to be able to support your systems remotely by accessing them through a secure Internet link. Such support guarantees a faster response time and lower cost than dispatching engineers on-site. There is a limit to the effectiveness of this approach of course and we also value the opportunity to meet with you at your workplace that on-site support offers.
A pioneer and market leader in utility geospatial systems over the past 30 years, supplies end-to-end solutions for operations and engineering to the electric, gas, pipeline, and water industries. The competitive deregulated utility market and advancements in relational database, Internet technology, and mobile computing have made it possible for Intergraph to introduce new integrated Geospatial Resource Management (GRM) applications and services. GRM complements a utility s enterprise resource planning (ERP) systems to 'geospatially enable' its enterprise. Our GRM applications support critical workflow processes for customer and market analysis, facilities design and analysis, operations and maintenance, trouble call and outage management, facilities security, automated dispatching, and field force automation with mobile data solutions.